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Privacy Policy

1. About this policy

Effective date: November 15, 2026

Green Explorers Club ("GEC," "we," "us") is Green Explorers Club, a California nonprofit public benefit corporation and 501(c)(3) tax-exempt organization. This policy explains what personal information we collect through greenexplorersclub.com (the "Site"), our online store, and our workshop and program registrations, and how we use and protect it.

We do not sell, rent or trade your personal information, and we never sell or trade donor information.

2. Information we collect

Information you give us

  • Contact and account details: name, email, phone number, mailing and shipping addresses, and account login.
  • Order details: products purchased, subscription plan, and gift recipient names and addresses.
  • Payment details: processed securely by Shopify and our payment providers. We do not see or store your full card number.
  • School and educator details: your school, district, role and grade level, when you provide them.
  • Registration details: for workshops and programs, including information about participating children (see Section 3).
  • Donations: donation amount, date, and any dedication or message.
  • Messages: anything you send us through forms, email, surveys or reviews.

Information collected automatically

When you visit the Site, we and our service providers automatically collect your IP address, browser and device type, pages viewed, links clicked, referring website, and approximate location (city or region), using cookies and similar tools (see Section 6).

Information from others

We may receive information from schools or districts that arrange our programs, from people who buy you a gift, and from payment and shipping providers.

3. Children's information

Our Site is meant for adults. We do not knowingly collect personal information directly from children under 13. If we learn that we have, we will delete it. A parent who believes their child has given us information can contact us to have it removed.

  • Workshop registrations: Parents or guardians may give us a child's name, age or grade, emergency contacts, and allergies or other needs that affect the child's safety. We use this only to run the program safely. Only our staff and instructors see it.
  • Photos: We only photograph children or share their images with a parent's or guardian's written permission. Permission can be withdrawn at any time.
  • School programs: Student information we receive from a school or district is used only to deliver that program. It is handled as our agreement with that school or district requires, and we never use it for marketing.

4. How we use your information

  • To process orders, subscriptions, registrations and donations, and to ship your purchases
  • To send order confirmations, shipping updates, receipts and donation acknowledgments
  • To answer your questions and provide customer support
  • To send newsletters, offers and program news, if you have signed up (you can opt out anytime)
  • To understand how the Site is used and improve our programs, products and Site
  • To prevent fraud and keep the Site secure
  • To meet legal, tax and nonprofit reporting requirements

5. How we share your information

We share personal information only with:

  • Service providers who help us run GEC, such as our online store (Shopify), payment processors, shipping carriers (USPS, UPS) and our shipping platform (Shippo), and our email, scheduling and accounting providers. They may use your information only to provide services to us.
  • Schools and districts, only as needed to deliver a program they arranged.
  • Legal authorities, when required by law, subpoena or court order, or to protect the safety of children, our participants or the public.
  • A successor organization, if GEC merges with or transfers its programs to another nonprofit. That organization must honor this policy.

Donor privacy: We do not sell, rent, trade or share donor names or contact information with other organizations. Donor information is used only to process and acknowledge gifts and keep you informed about our work. We list donors publicly only with their permission.

6. Cookies, analytics and Do Not Track

We use cookies and similar tools to keep your cart and login working, remember your preferences, and understand how visitors use the Site. Our Cookie Policy lists the cookies we use and how to control them.

  • Analytics: We use Shopify Analytics and Microsoft Clarity to see which pages are visited, how people find us and how they use the Site.
  • Advertising: We use tools from Meta and Pinterest to measure our ads and show GEC ads to past visitors on other sites. These companies may collect information about your activity on our Site and other websites over time.
  • Your choices: When you first visit, you can accept or decline analytics and advertising cookies in our cookie banner, and change your choice later with the Cookie Preferences link at the bottom of any page. You can also block or delete cookies in your browser settings; the Site may not work fully without essential cookies. You can opt out of interest-based ads at optout.aboutads.info.
  • Do Not Track: Our Site does not currently respond to browser "Do Not Track" signals.

7. Your choices and rights

  • Emails: Unsubscribe from marketing emails anytime using the link in any email. We will still send order, shipping and donation receipts.
  • Texts: If you sign up for text messages, reply STOP to opt out. Message and data rates may apply. Signing up for texts is never required to make a purchase.
  • Access, correction and deletion: You can update your details in your account, or email us to see, correct or delete the personal information we hold about you. We will respond within 30 days. We may keep some records when the law requires it, such as donation and tax records.
  • Photo permission: You can withdraw permission for us to use your child's photo at any time.

We will not treat you differently for using any of these choices.

8. Security, retention and international visitors

  • Security: We use reasonable safeguards, including encrypted checkout through Shopify and limited staff access. No website is completely secure, so we cannot guarantee the security of information sent online.
  • Retention: We keep personal information only as long as we need it. Order, donation and tax records are kept for up to 7 years, as required for nonprofit tax and audit purposes.
  • International visitors: Green Explorers Club is based in the United States and serves U.S. customers. If you visit from another country, your information will be processed and stored in the United States.

9. Changes and contact

  • Changes: We may update this policy. We will post the new version here with a new effective date. If we make a significant change, we will also notify customers by email or with a notice on the Site.
  • Contact us: Green Explorers Club | 2521 Palomar Airport Road, Suite 105-706, Carlsbad, CA 92011 | (858) 876-2923 | info@greenexplorersclub.com