Return Policy

We accept returns on Store orders if the items are unused and not damaged. Returns must be made within 60 days of purchase for a full refund. All project boxes that contain plants or perishable items are ineligible for return. All return shipping costs are the responsibility of the customer.  

Returns will be accepted here:

Green Explorers Club
1820 N Kedzie Avenue
Chicago, IL 60647 

Return packages must include:

- Return details: order number, account name, reason for return

- Items in original packaging/crates and in original condition

- Email us at to get the return process started and check your eligibility.


Photo Policy

I understand that Green Explorers Club will periodically use my child's photograph publicly to promote Green Explorers Club programs and events. I understand that the images may be used in parent email updates, print, online publications, websites, and Green Explorers Club social media pages. Green Explorers Club will not use any names in public spaces when showing Green Explorers in action.



VOLUNTARY PARTICIPATION: As a Green Explorers Club student (or parent/guardian of a student), I have voluntarily chosen and requested (my minor child) to participate in camps and classes offered by Green Explorers Club and I (and/or my minor child) am (are) under no obligation to continue the camp and/or classes.

ASSUMPTION OF RISK: Outdoor activities and interactive projects can carry certain risks that can result in injury, both minor and major. I voluntarily assume and accept all risks and potential hazards involved in the Green Explorers Club camps, classes and workshops and related activities provided by Green Explorers Club. I understand that I am strongly advised to obtain comprehensive medical insurance prior to engaging in this activity.

RELEASE: In consideration of my (my minor child’s) willingness to participate in the classes and camp offered by Green Explorers Club, I am waiving the right to file any claim or lawsuit against Green Explorers Club, its employees, members, officers, directors, agents or representative for any injury or damage resulting from my (or my minor child’s) participation in all Green Explorers Club activities or all related activities, including, but not limited to, claim of injury, damage to facility, equipment, supervision, including negligence or acts of omission by Green Explorers Club employees, members, officers,

KNOWING AND VOLUNTARY EXECUTION: I have carefully read this agreement and fully understand its contents. I am aware that this is a release of liability and a promise not to sue Green Explorers Club or its employees, members, officers, directors, agents or representatives and I sign this agreement of my own free will.

INTEGRATED AGREEMENT: This Liability agreement supersedes and replaces all previous agreement between parties concerning this event, whether written or oral. directors, agents or representative.


Behavior Policy

Every child is expected to treat all other Green Explorers with respect. If a child has difficulty meeting this expectation, parents will be called upon to assist. In the rare event that a child is sent home for disciplinary reasons, all remaining fees for the class package are non-refundable. Physical violence or repeated bullying toward another children, or our staff, will result in an immediate dismissal from our programs. 

We also expect children to act respectfully at all times when they are on our property or participating in our programs around the city. 


Examples of unacceptable behavior:

- Refusing to follow behavior guidelines or Green Explorers Club rules.

- Stealing or damaging property (personal or camp property).       

- Regular refusal to participate in activities or cooperate with staff. 

- Regular disruptive behavior causing the experience of other Green Explorers to suffer. 

- Leaving a program without permission. 

- Endangering the health and safety of an other children and/or staff. 

- Teasing, making fun or bullying of other Green Explorers or staff. 

- Using profanity, vulgarity or obscenity. 

- Fighting of any kind.

Please disclose any situations or medical conditions that might impact your child's participation and ability to follow these guidelines prior to registration so that we can discuss if our camp is a good fit for your family.

Field Trip Permission

Green Explorers Club is excited to get outside and take a hands-on approach to learning about nature and sustainability!  During some of our camps, we like to take our campers on field trips to provide a real-world experience that goes along with what we are learning in the studio.  Field Trip examples include, but are not limited to: nature walks in the neighborhood, riding CTA, field trips to the lake and various parks in the city. 

 By checking the box below, you agree to give Green Explorers Club permission to take your child(ren) on a guided field trip while he/she is enrolled in our camp.


Health and Wellness Policy

No Nut-Policy: I acknowledge and understand that Green Explorers Club has a NO NUT policy requirement for all participants. We take allergies very seriously and we ask that you please do not pack any peanuts, tree nuts, or any types of nut-related products to camp or class.

Covid-19: By registering for our camp, you acknowledge that the pandemic is constantly changing and evolving as are the many policies and regulations.  At Green Explorers Club we are required to follow any applicable government guidelines and regulations.  Currently per the city of Chicago, children five and older must show proof of vaccination to attend camp and wear a well-fitting mask while indoors at camp.  As we approach summer, we will update you if there are any changes to our policies.

Sickness: If your child is sick, COVID or not, please do not send them to camp.  If a child is showing signs of sickness, has a fever or is vomiting while at camp we will contact you for immediate pick-up.  To keep from spreading the illness, please do send your child back to camp unless he or she is fever and symptom free, without medication, for 24 hours.  

Registration, Payment and Cancellation

Registration: Please use our registration platform on our website to register your child for camp.  If you have any questions about registration, please give us a call at (312) 520-7500.  We are happy to offer a 10% discount for siblings who registered at the same time and for the same week of camp.  Please make sure to register both children at the same time, as we are unable to retroactively apply the discount.

Waitlist:  If a camp you’re interested in is full, you may add your child(ren) to the waitlist.  If and when spots open up, we will move the through the waitlist in the order of who joined first.

Cancellation and Refund: A deposit of $150 is required to reserve your child(ren)’s space(s) for camp.  This deposit is non-refundable and collected at the time of registration.  The remaining balance for camp is due 30 days prior to the start of the selected weeks and is non-refundable.  The only time a refund is provided is in the event Green Explorers Club needs to cancel camp.  In this case a full refund of the deposit and balance will be provided to the customer.

Transfers, Make-Ups and Sick Days: While we cannot offer refunds for summer camp, we are happy to transfer your space to another child provided he or she meets age requirements.  In order to make the transfer, we require at least one week’s notice.  In the event your child is sick, we will do our best to accommodate a make-up day if we have a space available.  We are unable to provide refunds for sick or missed days of camp regardless of the reason.


Age Restrictions

All of our camps are open to children ages 5-10 years old.  Please understand that these age guidelines are not only because of what our business license will permit, but also because we want to ensure that all children can participate in our activities without a lot of hands-on help. 

 While we understand younger siblings might want to participate, that your four-year old might attend full-day school or that you need to have both kids in one place, we appreciate your honesty about your child’s age.  If we discover that an enrolled child is younger than five, we reserve the right to un-enroll the child without refund.  


Pick-Up and Drop-Off & Before and After Care

Full-day camp runs from 9:00 am until 3:00 pm and half-day camp runs from 9:00 am until 1:30 pm.  Drop-off for camp begins at 8:45 am - doors will be locked until then.  Pick-up for camp begins 15 minutes prior to the end of camp and ends 15 minutes after.  We understand that traffic in the city is unreliable and schedules run late, if this is the case, please give us a call to let us know.  After 1:45 pm or 3:15 pm, you will be charged a late fee of $20.  

 We do offer an after-care add-on to the camp day from 3:00-5:00pm.  You can register your child(ren) in advance and for the whole week during registration for $100.  Once camp begins, you may add-on the full week of after care at a cost of $125.  We unfortunately are unable to sell individual days of after-care or provide before care at this time.  

 Please understand that the end of the day is a busy time for our staff as they are cleaning and prepping the studio for the following day.  All staff leave for the day at 5:30.  We appreciate your understanding of this and respect for our pick-up policies.